Covid Restriction Cancellations

You will be refunded in full if:-

The area in which Clovehayes resides is put under Government Restrictions and has to close during the period of your booking.

The post code area of the Lead Booker is put under Local or Regional Government Restrictions and they are unable to travel.

Clovehayes needs to close for reasons beyond our control during the period of your booking.

We Recommend UK Travel Insurance is taken out which includes illness, including Covid.  If you choose not to take out UK Travel Insurance, you therefore accept responsibility for any loss that you may incur due to your cancellation.

Please see our Full T&C’s for normal cancellation policy.

Children over 12 welcome, no pets, clean flat shoes or slippers to be worn within the property, no vaping / smoking, no extra guests other than those in original booking, no parties or events, check-in is between 4pm-9pm and check out is by 11am (unless a prior agreement has been made with us)

Please:- Leave our home in a tidy and respectable condition upon departure. Kitchen items washed/dishwashed, and put away. Waste food and rubbish put in outside bins provided, respect neighbouring properties regarding noise during unsociable hours, report any damage/breakages at your earliest convenience to enable items to be replaced for incoming guests.

Please Note:- Breaking house rules, damage to the property or its contents, could result in partial or complete loss of your security deposit, excluding minor accidental breakages i.e. a drinking glass.

To read our full Terms & Conditions please click here.